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Browse the siteJune 29 2011
A post from the ReachFactor blog.
As we’ve mentioned in past articles, testimonials are a good way (but not the only way) to create an after-sale line of communication with your clients. Giving them the opportunity to comment shows them that you appreciated their business, care about their opinion and want to improve your skills and service. Overall, it’s a good first step in solidifying your long-term client relationships.