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Sign into your accountOffice Safety: Dealing with Angry Visitors
April 06 2020
For weeks, we've been sharing strategies that agents can use when faced with an agitated squatter. But what happens when the agitated person is a member of the public--and they're in your office?
In this week's episode of Real Answers, brokerages, MLSs and associations will learn what NOT to do when an upset individual enters their office and makes a scene or starts a confrontation. This episode is the first in a series of four that looks at how to handle this potentially dangerous scenario.
Next week: Learn what TO DO when confronted by an angry person in your office!