Zopim is an award winning live chat solution that aims to help REALTORS® increase sales online. As more and more buyers turn to online real estate sites for answers to their property woes, it is increasingly important for REALTORS® to convert these visitors into customers. By deploying live chat on their site, questions can be answered instantly, and trust between REALTORS® and prospects can be built and converted into offline meet-ups.
It only takes a few minutes to sign up and deploy Zopim and start chatting. For tech savvy users, there is an endless wealth of intuitive features and APIs to customize and automate Live Lhat to fit your needs.
Zopim addresses the limitations of competitors by providing a unique blend of usability, accessibility and intelligence to REALTORS® at an attractive price. These have helped our users increase conversions, and we believe that it can help REALTORS® as well.
Usability:
Zopim offers a more seamless chatting experience which displays inline on the browser, as compared to the traditional popup interface which may seem intrusive to some users. This increases the chance of interactions between REALTORS® and their prospects.
Accessibility:
As REALTORS®, much time is spent meeting prospects offline. Zopim lets them stay connected with their prospects online by providing support to visitors arriving on the website via email or being available on the go with their mobile IM client (MSN, Gtalk, Yahoo, AIM).
Intelligent Features:
Zopim Smart Responder interprets questions from prospects and suggests the best answer to the REALTOR®. The Intelligent Trigger System identifies high value leads / potential dropouts using predefined rules, and allows REALTORS® to send messages to visitors under all sorts of conditions, i.e. when they are viewing a particular listing or been on the site for more than five minutes. This results in less typing, faster response time for REALTORS®, and happier customers.