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Sign into your accountChatty Kathy, Beware! The Don’ts of Chat for REALTORS
August 29 2011
In today's virtual world, the concept of a workspace has become – er – relaxed. More people are working at home, in coffee shops, on airplanes. This presents obvious communication challenges. With that in mind, it's easy to understand the soaring popularity of instant messaging (IM) or chat. You'll see it in every industry – real estate included.
Sometimes, chat works. Sometimes, it really REALLY doesn't. Let's focus on that first.
Chat/IM Don'ts
- Don't completely lose your professional demeanor. Chat is not a traditionally professional tool, although many professionals are using it these days. So, when you're on chat, don't forget that you are a professional.
- Don't forget it's in writing. This is similar to my first point. Chat histories can, under many circumstances, be printed out. I don't recommend saying anything in a chat that you wouldn't want printed out and circulated around the entire office.