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Sign into your accountReasons for Dissatisfaction with Agent
August 11 2013
In the newly released 2013 California Home Buyer Survey Report, CAR touched upon a source of discontent that today's buyers have with their agents – communication.
Three out of the top five reasons of dissatisfaction with an agent all have to do with communication. Speed of communication, ineffective communication, and method of communication top the charts at one, two, and three, respectively.
- Slow response (82%)
- Ineffective/inefficient communication (48%)
- Undesirable communication methods (43%)
- Not aggressive in negotiation (47%)
- Showed homes unlikely to buy (2%)
Is this information surprising to you? Due to the fact that everything in our life revolves around instant satisfaction, it shouldn't be too surprising. We obtain instant news through social media, instant money through direct deposits and ATM withdrawals, instant coffee, overnight shipping, on-demand programming, and the list goes on and on.