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Sign into your accountHow to Ask a Happy Client for a Referral
July 16 2014
You should be using your CRM for REALTORS® to personally contact your past clients and centers of influence four times a year. This activity should be planned in advance and entered into your follow-up system. At some point during the conversation you should ask, "Who do you know that needs my help to buy or sell a home right now?"
Here's some good news--there is an even better group of people to ask for referrals from. The best source of all is your current clients – the people you are doing business with right now, today.
Here is your action step...
Start asking for referrals when you are working with a customer who likes what you do and is obviously happy with your service. I'm talking about situations like buyers you are showing property to or sellers whose home you have just sold.
Take The Right Approach When Asking for Referrals
Here's a great approach to take when asking for referrals. Learn this short conversation:
1. You know Mr./Mrs. customer ... just so you know, I have a problem – may I tell you what it is? (Sure)